I had the opportunity to meet with Tim earlier this year. He was assisting the local TV stations sales reps with some of their customer contacts. In our very first meeting it was obvious that Tim was very experienced and possessed a real grasp on positioning and marketing for our business. We spent most of our time talking about the Volkswagen brand, our dealership and what our sales and profitability goals for the dealership were. I was pleasantly surprised in our follow up meeting when Tim came to the table with a complete campaign to attack the specific objectives I outlined in our earlier conversation. When we implemented the strategy that Tim outlined we are pleased to inform you that both the advertising campaign and the process changes that Tim proposed are working wonderfully. I would not hesitate to call on Tim and his agency for my marketing needs in the future and would highly recommend Tim Burke and BAM for your company. Sincerely, Michael Dyer General Manager Dave Walter...